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International Returns
All international returns will be charged at a minimum of 20% of the product value irrespective of the condition of the product. Delivery and shipping charges are not refundable at the moment and are borne by the customer.

Faulty Goods
If you find that there is a manufacturing fault with the device then please contact us [email protected] and mention the complete details of the fault. If the product is damage On Arrival within the first 7 days after receiving delivery then we will collect the defective unit within 5 working days and arrange for a replacement where possible. Replacements will only be given once the defective product has been checked and approved as a damage item.

We will take the appropriate action to either repair or replace the product depending on the nature of the problem.
You cannot return an item if seal is broken or if it is in non-sellable condition.

Fashion Section
because of the current situation no clothes or any fabric materials can be returned or exchange.

Refund
refund will be issued back to card after the item been received and checked for damage.
You will receive the funds in your card in approximately 5–10 business days from the date when the refund was initiated.

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